Here are just a few of the testimonials we are very pleased to have received from our participants:
“I asked Fiona to help us develop our Communications Strategy and improve our overall style and approach as an organisation. Fiona has delivered and has helped us to significantly ‘up our game’ with customers and stakeholders alike. Her refreshing approach to simplicity has enabled us to cut through the jargon and put across our key messages in a straight forward and no nonsense way. Fiona brings unswerving enthusiasm and boundless energy, which in turn has encouraged us to bring out more of our own personality and sense of humour in what we do. Above all, my team have really enjoyed working with Fiona and I have no doubt that yours will too”.
Director, Improvement & Efficiency West Midlands“Fiona’s presentational style really made you sit up and take notice, and the content really delivered the message that the effective engagement of staff leads to a better workplace which leads to better services”.
Chair of the Association of Chief Trading Standards Officers“Many thanks for all of your support and excellent input into the workshop on Friday. It was a very productive day, it has really helped move us forward and we came away with lots of great output”.
Senior Project Manager Transformation Programme Office Trafford Council<em>“Fiona carried out a Reputation MOT for us with a view to sharpening our internal and external communications. As part of the review she interviewed Councillors, managers and staff as well as doing a document review. Her approach was engaging and effective and she came up with really useful recommendations to help us improve our communication and image. Her ability to get quickly to the key issues and her involving style meant she got buy in and helped us get a handle on the things that make a difference to how our staff and communities see us. And by no means least it helped us prioritise our time and spend too”</em>.
Chief Executive, Gloucester City Council“Fiona Narburgh facilitated a team away day for the Borough of Poole council’s corporate communications team. In planning the day I worked with her really well and found that she was flexible and intuitive to my objectives and team’s needs. Fiona’s presentations on the day were extremely inspiring, motivating and relevant. She managed to provide an essential stepping stone at the team’s pace to move the them to where they needed to be with an experienced hand. Members of the team that were in a negative state of mind before the day changed to advocates of the themes and are still referring to the content of the presentations a month on. My objectives were definitely met and exceeded my expectations resulting in a very enjoyable and engaging day”.
Corporate Communications Manager, Borough of Poole“You made such an impact. I have lost count of how many times we have all referred to your wise words and expertise as we push on with establishing our work on reputation management”.
OD Manager at East Devon DC“Our senior management team found Fiona to be an inspirational speaker who helped us to engage with the realities of what its like for staff on the ground in terms of improving communication and employee engagement. The session has stayed with us and we will be inviting Fiona back in the Autumn to spread the message of employee engagement to all our managers”.
Director of HR & OD City and Islington College“I thought the deliverer was very good and full of enthusiasm and information”
“I now have more strategies to maintain a positive attitude”
“A really uplifting and engaging session”
Participants on the sessions at West Nottinghamshire colleges“Many thanks for all of your support and excellent input into the workshop on Friday. It was a very productive day, it has really helped us move us forward and we came away with lots of great output”.
HR Manager, Trafford Council“Fiona has delivered and has helped us to significantly ‘up our game’ with customers and stakeholders alike”.
Director, Improvement & Efficiency West Midlands“Should be a mandatory session for everyone, a brilliant session”.
College Staff“Her approach was engaging and effective and she came up with really useful recommendations”.
Chief Executive, Gloucester City Council“Fiona’s presentational style really made you sit up and take notice”.
Chair of the Association of Chief Trading Standards Officers